Cancellation policy
Purchase Options & Cancellation Policy
At Daily Dose Nutrition, we offer both one-time purchases and subscriptions so you can choose the option that best suits your needs.
Please review the following terms before placing your order, particularly if you're selecting our discounted subscription option.
Subscription Purchases & Commitments
Our subscription option is designed for customers who intend to use our products regularly and would like to benefit from discounted pricing, recurring deliveries, and additional subscription perks.
By selecting the subscription option, you agree to recurring payments and deliveries at the frequency displayed during checkout until you cancel.
We kindly ask that you only choose the subscription option if you genuinely intend to continue receiving our products.
If you're purchasing for the first time, simply want to try the product, or are unsure whether you'd like to commit to recurring deliveries, we recommend selecting our one-time purchase option instead.
To keep our subscription pricing fair and sustainable, please understand the following:
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Subscription customers must complete at least three paid subscription orders before becoming eligible for our voluntary 45-Day Money-Back Guarantee.
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For monthly subscriptions, three completed orders generally represent approximately three months of deliveries.
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The first subscription order alone does not qualify for our voluntary guarantee.
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Subscription discounts and additional perks are intended for customers choosing recurring deliveries, rather than customers seeking a discounted one-time purchase.
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Cancelling your subscription before completing three paid orders means you will not qualify for the voluntary subscription money-back guarantee.
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Cancelling a subscription stops future renewals but does not automatically cancel or refund orders already processed.
We understand that circumstances can change, and you're welcome to cancel future subscription renewals in accordance with our cancellation policy.
Our goal is simply to ensure customers understand the difference between a one-time purchase and a subscription before placing an order.
These conditions apply only to our voluntary guarantee and do not affect your statutory consumer rights.
Subscription Cancellations
Subscriptions automatically renew at the frequency selected at checkout.
If you wish to cancel, you must request cancellation before your next renewal payment is processed.
Once a renewal payment has been successfully processed, that payment cannot be cancelled simply because a cancellation request was made afterward. This does not affect any refund rights available under applicable law.
Customers may request cancellation of future subscription renewals at any time. However, cancelling before completing three paid subscription orders means they will not qualify for our voluntary subscription money-back guarantee.
To request cancellation, email dailydosenutritionspprt@gmail.com with your name, order number, and cancellation request.
We typically respond within 24–48 hours. During periods of unusually high email volume, responses may take slightly longer.
We recommend submitting cancellation requests well in advance of your next renewal to allow sufficient time for processing.
45-Day Money-Back Guarantee
Our voluntary 45-Day Money-Back Guarantee applies to eligible one-time purchases and qualifying subscription purchases.
One-Time Purchases
Eligible one-time purchases are covered by our 45-Day Money-Back Guarantee from the original purchase date.
Refund requests must be submitted within 45 days of the original purchase date.
Subscription Purchases
Subscription customers become eligible for our voluntary 45-Day Money-Back Guarantee only after completing three paid subscription orders.
The following conditions apply:
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The first subscription order is not independently eligible for the voluntary guarantee.
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Once the second subscription order has been successfully paid and processed, the customer becomes eligible to submit a guarantee claim.
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Eligible subscription refund requests must be submitted within 45 days of the second subscription payment date.
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Customers who cancel before completing three paid subscription orders will not qualify for the voluntary guarantee.
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Completing three paid orders establishes eligibility to request a refund; it does not automatically guarantee approval.
Eligibility is determined by the number of completed paid subscription orders, not simply how long a customer has remained subscribed.
If you're unsure whether our product is right for you, we encourage you to choose the one-time purchase option, which allows you to try our product without committing to recurring deliveries.
To request a refund, please contact dailydosenutritionspprt@gmail.com with your order number and the reason for your request.
Our support team may ask reasonable follow-up questions so we can understand the issue and determine eligibility.
If you're requesting a refund because the product did not work as expected, please explain your experience, including what results you expected, how you used the product, how long you used it for, and what you mean when you say it did not work.
All voluntary guarantee claims are subject to the terms outlined in our Return and Refund Policy.
Opened & Used Products
Our 45-Day Money-Back Guarantee allows customers with eligible purchases to try the product, so opening or reasonably using the product does not automatically make a purchase ineligible for the guarantee.
However, outside of an eligible claim under our 45-Day Money-Back Guarantee, we generally do not accept change-of-mind returns of opened, used, or partially consumed products due to the consumable nature of our products.
We reserve the right to decline voluntary guarantee claims involving excessive use, empty containers, misuse of the product, repeated refund requests, or circumstances that reasonably indicate abuse of the guarantee, subject always to applicable consumer law.
Missing, Damaged or Incorrect Items
If your order arrives damaged, broken, incomplete, or incorrect, please contact us as soon as possible.
We may request photos or other reasonable evidence showing the damaged product, packaging, missing items, or incorrect items so our team can verify the issue and provide an appropriate resolution.
This applies to both one-time purchases and subscription orders, regardless of how many subscription orders have been completed.
The three-order eligibility requirement does not remove your statutory rights to appropriate remedies for qualifying product issues.
Refund Review
Refund requests are reviewed individually. We may contact you for additional information reasonably necessary to verify your order, understand your experience, or assess your eligibility under the 45-Day Money-Back Guarantee or applicable consumer law.
Submitting a request does not automatically mean a refund has been approved. Once we have the information required to assess your request, we will let you know the outcome.
Approved refunds will be issued to the original payment method, with processing times depending on your bank or payment provider.
Contact Us
For subscription cancellations, refund requests, or order-related concerns, please contact:
dailydosenutritionspprt@gmail.com
Our team normally responds within 24–48 hours, although responses may take slightly longer during busy periods.
Consumer Rights Notice: Nothing in this policy is intended to exclude, restrict, or limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.