Return and Refund Policy

At Daily Dose Nutrition, we stand behind our products and offer a 45-Day Money-Back Guarantee on eligible purchases, subject to the terms outlined below.

We want every customer to feel confident when ordering from us. Please review this policy carefully, particularly if you're considering our subscription option.

45-Day Money-Back Guarantee

Our voluntary 45-Day Money-Back Guarantee is available to:

• One-time purchases: Eligible from the original purchase date.

• Subscription purchases: Eligible only after the customer has completed and paid for at least three subscription orders, subject to the conditions below.

For eligible one-time purchases, refund requests must be submitted within 45 days of the original purchase date.

For qualifying subscription purchases, refund requests must be submitted within 45 days of the second subscription order's payment date.

To begin a refund request, email dailydosenutritionspprt@gmail.com with:

• Your full name and order number

• The reason you're requesting a refund

• How long you used the product and how you used it

• Any other relevant details about your experience

If you're requesting a refund because our throat/esophageal support oil did not work as expected, please explain what you expected the product to help with, how long you used it, how consistently you used it, and what you mean by "it didn't work."

Our support team may ask additional questions where reasonably necessary to assess your request.

Subscription Purchases & Minimum Commitment

Our subscription option is designed for customers who intend to use our products consistently while enjoying discounted pricing, recurring deliveries, and additional subscription benefits.

To qualify for our voluntary 45-Day Money-Back Guarantee, subscription customers must complete a minimum of three paid subscription orders.

For customers on a monthly subscription, this generally means completing approximately three months of subscription deliveries.

The following conditions apply:

• First subscription order: Not eligible for a refund under our voluntary 45-Day Money-Back Guarantee.

• Second subscription order: Once successfully paid and processed, the customer becomes eligible to submit a guarantee claim within 45 days of that second payment.

• Minimum commitment: Three paid subscription orders must be completed before a subscription customer can qualify for the voluntary guarantee.

• Early cancellation: Customers who cancel before completing their second paid subscription order will not qualify for the voluntary guarantee.

• Refund eligibility: Completing three orders makes a customer eligible to request a refund under the guarantee; it does not automatically mean a refund will be approved.

For clarity, the three-order requirement is based on completed paid subscription orders, not simply the amount of time an account has remained subscribed.

If you're unsure about committing to recurring deliveries, or simply want to try our product without an ongoing subscription, we recommend choosing our one-time purchase option instead.

We understand that circumstances can change, and customers may cancel future renewals in accordance with our cancellation policy.

Our goal is to keep our subscription discounts fair while making sure customers understand the commitment before purchasing.

These conditions apply only to our voluntary satisfaction guarantee and do not limit any statutory consumer rights.

Opened & Used Products

Our 45-Day Money-Back Guarantee allows customers with eligible purchases to try the product, so opening or reasonably using the product does not automatically make a purchase ineligible for the guarantee.

However, outside of an eligible claim under our 45-Day Money-Back Guarantee, we generally do not accept change-of-mind returns of opened, used, or partially consumed products due to the consumable nature of our products.

We reserve the right to decline voluntary guarantee claims involving excessive use, empty containers, misuse of the product, repeated refund requests, or circumstances that reasonably indicate abuse of the guarantee, subject always to your rights under applicable consumer law.

Damaged, Missing or Incorrect Orders

If an item arrives damaged, broken, missing, or incorrect, please contact us as soon as possible.

We may require clear photographs of the product, shipping packaging, shipping label, and/or other reasonable evidence so we can verify what happened and provide an appropriate resolution.

Please do not dispose of damaged products or packaging until your request has been reviewed, where reasonably possible.

These protections apply to both one-time purchases and subscription orders, regardless of how many subscription orders have been completed.

Subscription Renewals & Cancellations

Subscriptions automatically renew according to the frequency selected at checkout.

Cancellation requests must be submitted before your next renewal payment is processed. Cancelling after a renewal has already been processed does not automatically reverse or refund that renewal charge.

Customers may request cancellation of future subscription renewals at any time. However, cancelling before completing three paid subscription orders means the customer will not qualify for our voluntary subscription money-back guarantee.

A subscription cancellation stops future renewals; it does not automatically constitute a refund request for orders already processed.

Customers are responsible for reviewing their subscription frequency, upcoming renewal dates, and cancellation preferences.

We encourage customers to contact us before their next renewal if they wish to make changes or cancel their subscription.

Nothing in this section limits any cancellation or refund rights provided by applicable law.

Refund Review Process

Refund requests are reviewed individually. Our customer support team may request additional information reasonably necessary to verify your order, understand the issue, or determine eligibility under this policy.

Once we have the information needed to assess your request, we'll notify you whether your refund has been approved and provide any applicable next steps.

If a return is required, our team will provide return instructions. Please do not send products back without first contacting us.

Approved refunds will be issued to the original payment method. The time it takes for the funds to appear may vary depending on your bank or payment provider.

Contact Us

For cancellations, returns, damaged orders, or refund requests, contact:

dailydosenutritionspprt@gmail.com

We normally respond within 24–48 hours. During periods of unusually high email volume, responses may take slightly longer.

Consumer Rights Notice: This policy does not exclude or restrict any rights or remedies that cannot legally be excluded under applicable consumer protection laws.